SanSai - Japanese Grill

Partytrays

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Counter Position Description


JOB FUNCTION

Counter positions are responsible for assisting the managers in the daily operations of a SanSai™ Japanese Grill Restaurant. Counter people must have an energetic, self-motivated, personable, service-oriented spirit in a diverse culture. Counter people must handle cash, provide a good customer service experience for guests, assist in food preparation, food delivery and ensure a clean and safe environment.

ESSENTIAL SKILLS
1. Communications – Must be good communicators. They need to speak well, and ensure their communications are projected in a pleasant and helpful way.
2. Customer Service – Counter people must ensure that diners are served properly and in a timely manner. They investigate and resolve customers’ complaints about food quality or service.
3. Food Preparation and Food Delivery – Assist in ensuring the quick and efficient preparation and delivery of food delivery to guests. They assist management in ensuring that health and safety standards are obeyed and that an ‘A’ Food Safety Grade is maintain.
4. Cash Handling – Counter people may work with the cash register. They must ensure the proper and accurate handling of monies.
5. Cleaning – Must ensure the cleanliness of the counter and dining room area, in a prompt and efficient manner.
6. Safety – Counter people assist in monitoring the actions of the employees and patrons on a continual basis to ensure the personal safety of everyone.

QUALIFICATIONS
Adaptability – adapts to circumstances, thinks creatively
Organizational Skills – works efficiently, works competently
Personal Development – displays commitment, seeks improvement
Communication skills – they must speak well and project a pleasant and helpful personality
Must be able to work long, irregular hours
Must be able to stand on their feet for eight or more hours a day
Must be able to lift 20lbs

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